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Immediate Help

Helpful Information in Times of Crisis and Emergency

An emergency might involve:

  • Thoughts and plans to hurt yourself or someone else
  • Engaging in a behavior that is life threatening
  • If you have been assaulted, physically or sexually
IF THIS IS A SERIOUS AND IMMEDIATE LIFE-THREATENING CRISIS, PLEASE BYPASS THIS INFORMATION AND CALL 911 IMMEDIATELY!

During Regular Business Hours

  • Call our office at 860-486-4705 and ask to speak to the "On-Call Therapist"
  • CMHS is open from 8:30 a.m. 4:30 p.m., Monday through Friday

While most counseling services are scheduled on an appointment basis, there may be crisis situations that require immediate or same-day intervention. The caller should tell our receptionist there is need for on-call therapist. Students will be seen as soon as possible by an the on-call therapist.

After Regular Business Hours

If you are feeling out of control and have thoughts of harming yourself or someone else, or another emergency is happening that does not require immediate police response:

  • Call 860-486-4705 for the CMHS after-hours on-call therapist

Note: We are not available for after-hours care during breaks and summers.


What To Do In an Emergency

Depending upon the nature, location, and timing of an emergency, your options are:

  • Call the UConn Campus Police
    The Police will assess the situation, contact the counselor-on-call, and, if necessary, have the person transported to a hospital for care and treatment.
    Dial 911 or 860-486-4800
    www.police.uconn.edu

  • Dial 911 Off Campus
    Dial 911 off campus to summon local Police who will assess the situation and, if necessary, arrange for transportation of the person to a hospital for care and treatment.

  • Counseling and Mental Health Services
    Monday - Friday, 8:30am to 4:30pm
    Come to Arjona, 4th floor, or call 860-486-4705.
    After hours, weekends and holidays call 860-486-4705, stay on the line and follow instructions.

  • Windham Hospital
    Provides evaluation and hospitalization as necessary.
    Location: 112 Mansfield Ave., Willimantic, CT 06226
    860-456-9116
    www.windhamhospital.org

  • Hotlines
    There are also two suicide hotlines that are available 24-hours a day to assist you if you need to speak to someone anonymously for advice and guidance:
    • Infoline Suicide Hotline
      1-800-203-1234
    • National Runaway & Suicide Hotline
      1-800-621-4000
    • Suicide Prevention National Lifeline
      1-800-273-TALK

These services are also always available to you

  • Rape, Abuse, Incest National Network Hotline
    1-800-656-4673
  • National Domestic Violence Hotline
    1-800-799-7233
  • Alcohol & Drug Abuse Action Helpline
    1-800-888-9383
  • National Substance Abuse Hotline
    1-800-662-4357
  • Poison Control Center
    1-800-764-7661
  • Infoline
    211
  • Violence Against Women Prevention Program (VAWPP)
    (860) 486-4738

suicidepreventionlifeline.org

suicidepreventionlifeline.org